Refund policy
Product Description
We provide customized 1-week meal plans, delivered as a digital PDF file. Each plan is tailored to your individual preferences and goals, based on the information you submit after your purchase.
Delivery
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You will receive your personalized meal plan via email within 24 hours of submitting your required information.
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Please ensure that the information you provide is accurate and complete to help us create the best plan for you.
Refund Policy
Due to the custom and digital nature of our product, all sales are final and non-refundable. Once your personalized meal plan has been created and delivered, we cannot offer refunds, returns, or exchanges.
Why?
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Each plan is made specifically for you and cannot be reused or resold.
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Digital products are delivered electronically and cannot be "returned" once sent.
Changes & Revisions
We offer one free minor revision if there is an error on our part (such as missing preferences or incorrect dietary restrictions you provided).
Any additional revisions, or significant changes to the original request, may require an additional fee.
Customer Responsibilities
To ensure the best results:
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Submit complete and accurate information, including any allergies, dietary restrictions, and health goals.
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Check your email (including spam/junk folders) within 24 hours of submitting your information.
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Contact us within 48 hours of receiving your plan if you believe a correction is needed.
Contact Us
If you have any questions or concerns about your plan or our policies, please contact:
📧 FitHaya.team@gmail.com
We aim to respond within 1 business day.